Testing & Refining Agents

Once your AI agent is created, it’s essential to test its performance in realistic school-based situations. This ensures the agent is not only functional but also accurate, age-appropriate, and aligned with your school’s tone and expectations.

Written By Christopher Lee

Last updated 6 months ago

Why Testing Matters

  • ✅ Verifies that the agent understands and uses your uploaded documents correctly.

  • ✅ Ensures the agent communicates in the right tone for its audience (e.g., playful for students, formal for staff).

  • ✅ Confirms the agent is fulfilling its intended role—whether answering curriculum questions, supporting admin tasks, or guiding student learning.

How to Test Your Agent

  1. Access the Agent

    • Go to your Knobase dashboard.

    • Click “More” → Find your agent → Start a chat.

  2. Try Sample Queries

    • Ask questions based on the agent’s purpose:

      • “What’s the school uniform policy?” (Admin Agent)

      • “When is the next Year 9 science assessment?” (Curriculum Agent)

      • “Can you give feedback on my essay?” (Student Support Agent)

  3. Evaluate the Responses

    • Is the answer accurate and based on your documents?

    • Is the tone appropriate for the audience?

    • Does the agent cite sources or refer to folders correctly?

  4. Refine as Needed

    • Adjust the system prompt for clarity or tone.

    • Upload additional documents to improve context.

    • Reorganize folders or update outdated files.

Peer Review & Feedback (Optional)

Encourage colleagues to test your agent and provide feedback using criteria like:

  • ✅ Clarity of Purpose

  • ✅ Prompt Effectiveness

  • ✅ Tone & Age Appropriateness

  • ✅ Usefulness

  • ✅ Personalization

  • ✅ Creativity

This collaborative review helps ensure your agent feels like a real member of your school community.