Uploading & Organizing Documents

The Knowledge Base is the heart of your Knobase agent’s intelligence. It’s where you upload the documents that agents use to generate accurate, context-aware responses. These materials—curriculum guides, policies, calendars, rubrics—are what make your agents truly personalized to your school.

Written By Christopher Lee

Last updated 6 months ago

📁 What You Can Upload

Knobase supports a wide range of document types:

  • PDFs – Curriculum guides, policy handbooks, newsletters

  • Word Documents (.docx) – Lesson plans, assessment criteria

  • Text Files (.txt) – Announcements, internal memos

🛑 File Size Limit: 4MB per upload. Compress large files before uploading.

🧠 Why It Matters

  • ✅ Enables Retrieval-Augmented Generation (RAG) for precise, document-based answers

  • ✅ Ensures agents reflect your school’s actual practices and language

  • ✅ Supports case-based learning, policy referencing, and personalized feedback

📂 How to Upload & Organize

  1. Go to the Knowledge Base tab

    • Located in the main dashboard

  2. Click “Upload”

    • Select your files (PDF, Word, image, etc.)

  3. Create Folders by Function or Subject

    • Examples:

      • “Curriculum – Year 9”

      • “Admin Policies”

      • “Student Life”

      • “Assessment Rubrics”

  4. Drag & Drop Files into Folders

    • Keep your Knowledge Base clean and easy to navigate

  5. Connect Folders to Agents

    • During agent setup, link relevant folders so the agent can reference them during chats